10. Plans, Credits & Billing

Choosing a Plan

QuizTime offers two plans:

Free — Available to everyone at no cost. Includes 5 quiz credits per month, up to 2 topics, and 1 source per topic. Multiplayer is included. Archiving topics is not available on the Free plan.

QuizTime Pro — $40 per year per seat. Includes 50 quiz credits per month, unlimited topics, up to 5 sources per topic, topic archiving, and a 14-day free trial with no payment required upfront.

To upgrade, click the Upgrade button that appears on your Dashboard or in the credit display. You'll be taken to a secure Stripe checkout page. All payments are processed by Stripe — QuizTime never stores your payment details.

Credits

Credits are what power quiz generation. Each time you generate a quiz, a small number of credits is deducted based on the question count you chose:

Your remaining credits are shown on the Dashboard. Before you generate a quiz, the dialog displays exactly how many credits the quiz will use so there are no surprises.

Credits do not roll over — unused credits expire at the end of each billing period (or calendar month for Free users). Credits from one-time credit packs are also consumed in the same period.

Running Low or Out of Credits

When you have 2 or fewer credits remaining, a warning appears on the Dashboard. When you're out of credits, quiz generation is blocked and you'll see a prompt to buy more or upgrade.

Buying Extra Credits (Credit Packs)

You can purchase additional credits at any time as a one-time purchase — no subscription required. Credit packs are available from the credit display on your Dashboard. Each pack is 10 credits for a flat fee. You can buy as many packs as you need, and they stack on top of your monthly plan credits.

Your 14-Day Free Trial

When you upgrade to QuizTime Pro, you get a 14-day free trial with full Pro access and no charge until the trial ends. You can add a payment method at checkout, and billing begins automatically after the trial period. If you don't add a payment method, you'll remain on the Free plan once the trial expires.

Your Dashboard shows how many days remain in your trial while the trial is active.

Managing Your Subscription

Click your avatar in the Dashboard header and select Billing (or look for the billing link in your plan display) to open the Stripe Customer Portal. From there you can:

• View your current plan and next renewal date
• Update your payment method
• View past invoices
• Cancel your subscription

Cancellations take effect at the end of the current billing period — you retain full access until then.

Failed Payments

If a payment fails, your account is immediately moved to the Free plan. There is no grace period. Access is restored automatically as soon as your payment is resolved. You'll receive an email notification when a payment fails so you can update your payment method promptly.

Refund Policy

All purchases — annual subscriptions and credit packs — are non-refundable.

Promo Codes

If you have a promo code, enter it in the Have a promo code? field on the upgrade flow or on the Dashboard's credit display. Codes can grant:

• A percentage discount on your annual subscription
• A free access period (trial extension or free paid-plan days)
• A credit pack of free credits added directly to your account

Each code can only be redeemed once per account. Codes may have expiration dates or redemption limits.

Team Subscriptions (Pro for Groups)

Team subscriptions let a team owner (parent or teacher) purchase QuizTime Pro access for multiple members (children or students) under a single annual billing account.

How Team Billing Works

• The team owner pays for a set number of seats (minimum 1 seat).
• Each seat gives one team member their own independent Pro account with 50 credits per month.
• The team owner is not counted as a seat — owners are purely admins and do not receive quiz credits from the team subscription. If an owner wants their own Pro credits, they need a separate personal subscription.
• Price: $40 per seat per year, billed as a single annual charge.

Adding Seats

From the team management page, click Add Seats, enter the new total seat count, and confirm. Adding seats is prorated — you're charged only for the remaining days in your billing period.

Removing Seats

Click Reduce Seats on the team management page. You must select which member(s) to remove before confirming. Removed members retain access until the end of the current billing period, after which they are removed from the team and returned to the Free plan.

Seat Capacity

When all seats are filled, no new members can join the team. The team management page shows current usage (e.g., "3 of 5 seats used") and an Add Seats button so the owner can expand when needed.

Trial Grace Period for Late Joiners

If a team member joins when fewer than 7 days remain in the team's trial, the trial is automatically extended to give that member at least 7 days of access before billing begins.

Buying Credits for a Team Member

From the team management page, each member row shows their current credit balance. Click Buy Credits next to any member to purchase a credit pack on their behalf — you pay, and the credits are applied directly to their account. The member receives an email notification when credits are added.

Member Emails

Team members receive email notifications when they are added to a team, when their credits run low, and when a parent or teacher purchases credits for them. Team owners receive notifications when members join, when a member's credits run low, and when seat changes are made.